Policies & Regulations
Your privacy is of the utmost importance to the staff at Dr. Lisa Chaney Lasher and Dr. Amanda Wagner. Feel free to download our Privacy Notice below or
continue reading. If you have any further questions regarding privacy concerns, contact us at (270) 538-5700.
Download HIPAA Notice of Privacy
Download HIPAA Patient Consent Form
Read our Website Disclaimer
THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND
DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT
CAREFULLY!
If you have any questions, please contact our Privacy Officer, whose name and number is at the bottom of
this notice.
Who will follow this notice?
Lourdes provides health care to our patients, residents and clients in partnership with physicians and other health
care professionals and organizations. The information privacy practices in this notice will be followed by:
Any health care professional that treats you at any of our locations.
All departments and units of our organization, including Lourdes HomeCare, Lourdes Hospice, Lourdes
Wound Care Center, Lourdes Rehab, Lourdes Psych, Lourdes Skilled Nursing Facility (Transitional Care
Unit), Lourdes Medical Pavilion, Lourdes ASC, and the Lourdes Medical Staff.
All employed associates, staff or volunteers of our organization, including staff at Lourdes, our regional office
and Catholic Healthcare Partners, our parent organization, with whom we may share information.
Any business associate or partner of Lourdes, with whom we share health information.
Our pledge to you
We understand that medical information about you is personal and confidential. We are committed to protecting
medical information about you. We create a record of the care and services you receive to provide quality care
and to comply with legal requirements. This notice applies to all of the records of your care that we maintain,
whether created by facility staff or your personal doctor. Your personal doctor may have different policies or
notices regarding the doctors use and disclosure of your medical information created in the doctors office. We
are required by law to:
keep medical information about you private,
give you this notice of our legal duties and privacy practices with respect to medical information about you,
follow the terms of the notice that is currently in effect.
Changes to this Notice
We may change our policies at any time. Changes will apply to medical information we already hold, as well as
new information after the change occurs. Before we make a significant change in our policies, we will change our
notice and post the new notice in waiting areas, exam rooms, and on our Web site at www.lourdes-pad.org. You
can receive a copy of the current notice at any time. The effective date is listed just below the title. You will be
offered a copy of the current notice each time you register at our facility for treatment. You will also be asked to
acknowledge, in writing, your receipt of this notice.
How we may use and disclose medical information about you
We may use and disclose medical information about you for treatment (such as sending medical information
about you to a specialist as part of a referral); to obtain payment for treatment (such as sending billing
information to your insurance company or Medicare); and to support our health care operations (such as
comparing patient data to improve treatment methods).
We may use or disclose medical information about you without your prior authorization for several other
reasons. Subject to certain requirements, we may give out medical information about you without prior
authorization for public health purposes, abuse or neglect reporting, health oversight audits or
inspections, research studies, funeral arrangements and organ donation, workers compensation
purposes, and emergencies. We also disclose medical information when required by law, such as in
response to a request from law enforcement in specific circumstances, or in response to valid judicial or
administrative orders.
We also may contact you for appointment reminders, or to tell you about or recommend possible treatment
options, alternatives, health-related benefits or services that may be of interest to you, or to support
fundraising efforts.
If admitted as a patient, unless you tell us otherwise, we will list in the patient directory, your name,
location in the hospital, your general condition (good, fair, etc.) and your religious affiliation, and will release
all but your religious affiliation to anyone who asks about you by name. Your religious affiliation may be
disclosed only to a clergy member, and even if they do not ask for you by name.
We may disclose medical information about you to a friend or family member who is involved in your
medical care or to disaster relief authorities so your family can be notified of your location and condition.
Other use of medical information
In any other situation not covered by this notice, we will ask for your written authorization before using or
disclosing medical information about you. If you choose to authorize use or disclosure, you can later revoke that
authorization by notifying us in writing of your decision.
Your rights regarding medical information about
In most cases, you have the right to look at or get a copy of medical information that we use to make
decisions about your care, when you submit a written request. If you request copies, we may charge a fee for
the cost of copying, mailing or other related supplies. If we deny your request to review or obtain a copy, you
may submit a written request for a review of that decision.
If you believe that information in your record is incorrect or if important information is missing, you have the
right to request that we correct the records, by submitting a request in writing that provides your reason
for requesting the amendment. We could deny your request to amend a record if the information was not
created by us; if it is not part of the medical information maintained by us; or if we determine that record is
accurate. You may appeal, in writing, a decision by us not to amend a record.
You have the right to a list of those instances where we have disclosed medical information about you,
or where you specifically authorized a disclosure when you submit a written request. You also have the right
to request an accounting of those instances related to treatment, payment, or operations. The request must
state the time period desired for the accounting, which must be less than a 6-year period and starting after
April 14, 2003. You may receive the list in paper or electronic form. The first disclosure list request in a 12-
month period is free; other requests will be charged according to our cost of producing the list. We will
inform you of the cost before you incur any costs.
If this notice was sent to you electronically, you have the right to a paper copy of this notice.
You have the right to request that medical information about you be communicated to you in a
confidential manner, such as sending mail to an address other than your home, by notifying us in writing of
the specific way or location for us to use to communicate with you.
You may request, in writing, that we not use or disclose medical information about you for treatment,
payment or healthcare operations or to persons involved in your care except when specifically authorized by
you, when required by law, or in an emergency. We will consider your request but we are not legally
required to accept it. We will inform you of our decision on your request.
All written requests or appeals should be submitted to our Privacy Officer, listed at the bottom of this notice.
Complaints
If you are concerned that your privacy rights may have been violated, or you disagree with a decision we
made about access to your records, you may contact our Privacy Officer. You may also contact our Corporate
Responsibility Officer at (270)444-2779 or the Catholic Healthcare Partners Report Line, a 24-hour hotline, at
1-888-302-9224.
Finally, you may send a written complaint to the U.S. Department of Health and Human Services Office of
Civil Rights. Our Privacy Officer can provide you the address.
Under no circumstance will you be penalized or retaliated against for filing a complaint.
Privacy Officer: Natalie Reynolds (270)444-2479
Lourdes Hospital (270)415 4067 (fax)
1530 Lone Oak Road (270)217-7777 (cell)
Paducah, KY 42003 nreynolds@lourdes-pad.org